He also said if a passenger "needs to be sent away from the airport and brought back, then you're entitled to a number of e-mails or phone calls to facilitate that, transportation to and from, and if necessary to be accommodated in a hotel with some meal for a night or whatever it takes to get you to that re-routed point of being able to take off again". Mr Jewell said carriers are "obliged to meet at least one of those options" under the EU regulations. He said people can choose between: a refund within seven days to be re-routed at the earliest possible opportunity or to be re-routed at a later date.
The CAI's Policy and Council Adviser, Dermott Jewell, said a number of options are open to those who are impacted. The Consumer Association of Ireland (CAI) said passengers who have had their flights cancelled are "well provided for under EU law". 4 other Aer Lingus flights have been cancelled due to ground handling industrial action in Lyon below of the impacted flights: /8QSg3lGbIuĪ number of other airlines have also grounded services today, including two TAP Air Portugal flights between Dublin and Lisbon.Īn Eastern Airways flight from Southampton, England, to Dublin has also been cancelled. 6 services today have already been cancelled. "System pressures and ongoing issues at some airports and among third party suppliers have created considerable operational challenges which have been compounded by a significant spike in Covid cases in recent days," it added.Īer Lingus has also advised customers affected by the flight cancellations that details of their rights and the airline's obligations under EU regulations can be found on its website.Īer Lingus has been forced to cancel 6 flights tomorrow due to a spike in Covid cases. In a statement, Aer Lingus said it "anticipated the return of demand for travel once Covid restrictions were removed and built appropriate buffers into our plans in order to deal with a reasonable level of additional disruption".
The airline said teams are working to accommodate those affected "on the next available services as efficiently as possible". Manage PreferencesĪer Lingus has renewed its apology to the affected passengers. Please review their details and accept them to load the content. We need your consent to load this rte-player content We use rte-player to manage extra content that can set cookies on your device and collect data about your activity. It means a total of 16 flights have been cancelled this weekend, following dozens of cancellations earlier in the week. Industrial action by ground-handling workers at Lyon Airport in France has also required the cancellation of two return flights to Lyon today.
They included routes between Dublin and Lisbon, Dublin and Milan and between Dublin and Amsterdam. Three further return flights, which had been scheduled for tomorrow, have now also been cancelled. The airline had already announced the cancellation of three return services today between Dublin and London, Dublin and Amsterdam, as well as a return flight between London and Knock. A number of additional Aer Lingus flights have been cancelled this weekend due to a spike in Covid-19 cases among staff.
0 kommentar(er)
